Support
Need a hand with your league, your account, or a bug? We're happy to help.
EMAIL US
support@ballknowledgesports.com
We usually reply within a day or two. Include your account email and, if it's a bug, what you were doing when it happened.
Common questions
How does Ball Knowledge work?
It's a year-round fantasy league you run with friends across soccer, basketball, hockey, and baseball. Every week there's a fresh draft, you pick players who are playing that week, and each player is scored 1–10 on their real performance. You go head-to-head with another manager each week.
I didn't get my sign-in link.
Check your spam folder first. If it's not there after a few minutes, try requesting it again on the login screen. Still stuck? Email us and we'll sort it out.
Why does my draft clock say "paused"?
Each league has overnight quiet hours so the auto-pick timer doesn't run while you sleep. Your remaining time is preserved and the clock resumes in the morning — you won't lose a pick overnight.
What's in Ball Knowledge Pro?
Pro is $1.99/month and unlocks detailed player stats — global draft percentages, full performance charts, and position percentile ranks — and removes all ads. You can cancel anytime.
How do I turn off draft-turn emails?
Go to Profile › Notifications and toggle "Email me when it's my draft turn."
How do I delete my account?
Email support@ballknowledgesports.com from your account address and we'll remove your account and data. See our Privacy Policy for details.
I found a bug or have a feature idea.
We'd love to hear it. Email us with as much detail as you can — screenshots help.